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solid var(--linha);box-shadow:inset 2px 0 #1f66f4b3;border-bottom-left-radius:var(--r-sm)}.msg-system{align-self:center;max-width:92%;text-align:center}.msg-system .msg-body{background:transparent;border:1px dashed var(--linha-forte);color:var(--tinta-2);font-size:13px}.pensando{display:inline-flex;padding:12px 16px;color:var(--tinta-2)}.typing{display:inline-flex;gap:4px;padding:14px 16px}.typing i{width:6px;height:6px;border-radius:50%;background:var(--tinta-3);animation:pular 1s infinite ease-in-out}.typing i:nth-child(2){animation-delay:.15s}.typing i:nth-child(3){animation-delay:.3s}@keyframes pular{0%,60%,to{transform:translateY(0);opacity:.5}30%{transform:translateY(-4px);opacity:1}}.composer{border-top:1px solid var(--linha);padding:12px 14px 14px;background:var(--papel)}.composer-row{display:flex;align-items:flex-end;gap:8px;border:1px solid var(--linha-forte);border-radius:var(--r);padding:6px 6px 6px 14px;background:var(--branco);transition:border-color .15s,box-shadow 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var(--linha);display:flex;align-items:center;gap:10px}.builder-doc{position:relative;overflow-y:auto;background:var(--branco);min-height:0}.builder-top{position:sticky;top:0;z-index:5;background:#ffffffe0;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--linha);padding:12px 28px;display:flex;align-items:center;gap:12px;flex-wrap:wrap}.progress-ring{display:flex;align-items:center;gap:10px;font-size:13px}.doc{padding:28px 36px 80px;max-width:900px;margin:0 auto}.doc-falta{max-width:900px;margin:0 auto;padding:10px 36px 0;font-size:13px}.doc-section{padding:26px 0;border-bottom:1px solid var(--linha)}.doc-section:last-child{border-bottom:0}.doc-section-head{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:18px}.doc-section-head h2{font-size:22px}.doc-section-head p{color:var(--tinta-3);font-size:13.5px;margin-top:4px}.doc-field{display:flex;flex-direction:column;gap:6px;padding:12px;margin:0 -12px;border-radius:var(--r);transition:background .6s}.doc-field+.doc-field{margin-top:4px}.doc-field[data-fresh=true]{background:var(--azul-claro);transition:none}.doc-field-top{display:flex;align-items:center;gap:8px}.req{color:var(--brasa);margin-left:2px}.flag{font-size:12px;font-weight:600;color:var(--brasa)}.flag-ok{color:var(--folha)}.flag-mute{color:var(--tinta-3)}.doc-control{display:flex;gap:6px;align-items:flex-start}.doc-control>:first-child{flex:1}.doc-skipped{flex:1;font-size:13.5px;color:var(--tinta-3);padding:10px 12px;border:1px dashed var(--linha-forte);border-radius:var(--r)}.items{display:flex;flex-direction:column;gap:10px}.item{border:1px solid var(--linha);border-radius:var(--r);padding:14px;background:var(--papel)}.item-head{display:flex;align-items:center;gap:8px;margin-bottom:10px}.item-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.item-fields .wide{grid-column:1 / -1}@media(max-width:1000px){.builder{grid-template-columns:minmax(0,1fr);height:auto;overflow:visible}.builder-chat{height:70vh;border-right:0;border-bottom:1px solid var(--linha)}.doc{padding:20px 16px 60px}.builder-top{padding:10px 16px}.item-fields{grid-template-columns:minmax(0,1fr)}}.inbox{display:grid;grid-template-columns:380px minmax(0,1fr);height:100vh}.inbox-list{border-right:1px solid var(--linha);display:flex;flex-direction:column;min-height:0}.inbox-list-head{padding:20px 18px 14px;border-bottom:1px solid 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.stub{background:var(--senha);color:var(--sobre-senha)}.ticket[aria-current=true] .stub-num{border-right-color:#fff6}.ticket[aria-current=true] .ticket-sub,.ticket[aria-current=true] .ticket-meta,.ticket[aria-current=true] .stub-num small{color:#ffffffc7}.ticket-title{font-weight:600;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-sub{font-size:12.5px;color:var(--tinta-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.ticket-meta{display:flex;flex-wrap:wrap;align-items:center;gap:4px 8px;margin-top:8px;font-size:11.5px;color:var(--tinta-3)}.ticket-meta>span{white-space:nowrap}.ticket[aria-current=true] .ticket-meta .badge,.ticket[aria-current=true] .selo-canal{--cor-canal: #fff;color:#fff;background:#ffffff2e}.inbox-detail{display:flex;flex-direction:column;min-height:0;background:var(--papel)}.detail-head{padding:18px 24px;border-bottom:1px solid 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.15s}.tabelas-lista{display:flex;gap:8px;flex-wrap:wrap}.chip{display:inline-flex;align-items:center;gap:8px;height:36px;padding:0 14px;border-radius:999px;border:1px solid var(--linha-forte);background:var(--branco);font-size:13.5px;font-weight:500;cursor:pointer}.chip[aria-pressed=true]{background:var(--tinta);border-color:var(--tinta);color:var(--sobre-tinta)}.chip small{font-family:var(--f-mono);font-size:10.5px;opacity:.7}.cal{display:grid;grid-template-columns:56px repeat(7,minmax(110px,1fr));border:1px solid var(--linha);border-radius:var(--r);background:var(--branco);overflow:auto;max-height:70vh}.cal-head{position:sticky;top:0;z-index:3;background:var(--branco);border-bottom:1px solid var(--linha);padding:10px 8px;text-align:center}.cal-head b{display:block;font-family:var(--f-display);font-stretch:125%;font-weight:400;font-size:24px;letter-spacing:-.02em}.cal-head span{font-size:12px;font-weight:600;color:var(--tinta-3)}.cal-head.hoje{box-shadow:inset 0 3px 0 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7px;font-size:12px;line-height:1.3;overflow:hidden;background:var(--azul-claro);color:var(--tinta);border:0;text-align:left;cursor:pointer}.cal-ev[data-origem=assistente]{background:var(--senha);color:var(--sobre-senha)}.cal-ev[data-status=cancelado]{background:var(--papel-2);color:var(--tinta-3);text-decoration:line-through}.cal-ev[data-curto=true]{display:flex;align-items:center;padding-top:0;padding-bottom:0}.cal-ev[data-curto=true] .cal-ev-sub{display:none}.cal-ev b{display:block;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.horarios-dia{display:grid;grid-template-columns:120px 1fr;gap:10px;align-items:center;padding:10px 0;border-bottom:1px solid var(--linha)}@media(max-width:640px){.horarios-dia{grid-template-columns:1fr}}.publico{min-height:100vh;display:flex;flex-direction:column;background:var(--papel)}.publico-top{background:var(--noite);border-bottom:1px solid var(--linha);padding:12px 16px}.publico-top-in,.publico-in{max-width:760px;margin:0 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